In-home care services in California: licensing, the aide registry and how to hire safely

California licenses Home Care Organizations and keeps a public registry of background-checked Home Care Aides. Learn what those rules mean for families, how to check an agency and aide, and what to ask before care starts.

California home care hiring checklist

Work through the checks before you hire in-home care in California. The California Department of Social Services licenses Home Care Organizations and keeps a public registry of background-checked Home Care Aides.

Frequently asked questions

Do home care agencies need a license in California?

Yes. According to CDSS, the Home Care Services Consumer Protection Act requires Home Care Organizations to be licensed, as of January 2016.

What is the Home Care Aide Registry?

A public online registry, kept by CDSS, of Home Care Aides who have completed the application and background check.

How do I file a complaint about a home care agency in California?

Use the Community Care Licensing complaint hotline listed on the CDSS website. Call 911 if anyone is in immediate danger.

Is home care the same as home health care?

No. Home care is non-medical help with daily living. Home health is skilled care ordered by a doctor and is regulated separately.

Who can help us plan care?

Area Agencies on Aging, hospital discharge planners and care managers.

Guides

Licensing explained

Licensed organizations, the aide registry and state oversight.

Hiring care

Define needs, check licenses and the registry, agree a plan.

Complaints and help

Filing complaints, local help and paying for care.

About this site

We are a marketing agency, not a care provider or government agency. To ask about our work, get in touch or call (510) 857-7838.